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Removable Gooseneck Trailers (RGN) in Lake Orion, Michigan

What to Do When Your Cargo Is Lost

So, your cargo is lost. Although we try our very best to stop this from happening, not everything is within our control. Lucky for you, with the free transportation management software we offer to our clients, you can file your claims smoothly and without hassle.

But before you do, there are some things you need to prepare. The software is there to make the filing of claims simpler, but there are still some things that we will need from you. Before filing a claim with any logistics service providers in Lake Orion, Michigan, here’s what you need to do:

  • Prepare your tracking number. Make sure it is correct, and confirm the status in the web interface for the software.
  • Prepare any receipts or other pertinent documentation that might be necessary – identification cards, etc.
  • Contact the freight service provider and confirm with them that your cargo is, in fact, lost.

DLS Worldwide – DTW is a leading provider of freight shipping services in Michigan. Delivering your cargo safely and on time is our top priority. Remember that we’ve got insurance options for you, in case things don’t happen as planned. If you need more details about insurance or how to file claims, please contact us at 888-757-6909.

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