After transferring our package to the shipping company for shipment, we also transfer the responsibility and trust for a successful transaction to them. When our valuable items are out for shipping, unfortunately, we no longer have control over it. From the logistics industries’ perspective, on the other hand, they always try their best to maintain the best and most trustworthy service and utilize updated and progressive technologies, like advanced transportation management software. However, problems may still happen to the customer’s freight during shipment.
When accidents happen, like when your shipment has gone missing, do not panic as you can still find a way to retrieve it. We understand that losing your freight can be frustrating and stressful, but we are here to help. Here are a few steps that you could follow.
- Contact the shipping company. Oftentimes, your shipment may be delayed instead of being lost. They can help you track your freight and update you on its whereabouts.
- If confirmed that your freight shipment is lost, write down all the details of your shipment and prepare all the necessary documents, including the details of your freight, proving your freight is lost.
- Fill a freight or cargo claim. Once filed, the shipping company will have to what to do with your claims, settle or deny them.
We cannot always prevent accidents and problems during shipments. What you can do is to find the best logistics service providers in Lake Orion, Michigan, and TForce Worldwide can provide you with that service. We are knowledgeable, experienced, and provide services nationwide, and that is why we can say we are the best in providing logistics services.